Privacy Policy

General Information

Konfidencia, Ltd (hereinafter — “Konfidencia”) and its affiliates are very seriously concerned about confidentiality and security of information. We inform you about the terms and conditions of your personal data processing. Data is collected, processed and used strictly in accordance with the requirements of the current legislation of the state where the affiliate of Konfidencia is located. We do our best to ensure compliance with applicable law. This privacy statement does not apply to websites accessible from hyperlinks on our website.

Collection, processing and use of personal data

We collect information relating to certain individuals only for the purpose of processing and using the information. We collect data only if you voluntarily provide the information or give your consent to its use. When you use Konfidencia website, our servers automatically record information on system administration, statistical or reserve purposes.

Categories of personal data to be processed may include the following: name of ISP, IP-address, browser software, computer operating system, websites from which you clicked on our website, search parameters that led you to our website. Depending on the circumstances, information allows to draw conclusions about our website’s audience. In this case no personal data is used.

Only anonymous information can be used. We transfer information to the external provider only in accordance with the predefined purposes and legislative requirements. If you voluntarily provide us with personal information, we undertake to use, process or transmit it only in accordance with legislative requirements. The use and dissemination of your personal data without your consent is possible only by court decision in accordance with the legislation of the Russian Federation. Any changes in terms of the privacy policy will be posted on this page.

You can get the information about data collection, processing and use at any time. Making the appointments on, you express unconditional consent to automatic collection and processing by Konfidencia (191187, Saint-Petersburg, Tchaikovskogo, 5/10, Room 1Н) of your personal data (full name, address (residence or work), phone number, email address, age) which you provide by any way permitted by the legislation of the Russian Federation. Consent extends to collection, recording, systematization, accumulation, storage, clarification, use, extraction, destruction, blocking, depersonalization, removal and transfer personal data to the third parties with which Konfidencia Ltd enters into agreements for the following purposes:

— Medical and prophylactic purposes, for diagnostics, for rendering medical services.

— Realization of the rights to apply to medical organizations by citizens of the Russian Federation with accordance to the Constitution of the Russian Federation.

— Providing information (for 10 years) on goods and services that could potentially be interesting.

— Conducting sociological and other studies, including the study of customer satisfaction with the quality of the goods and services provided, conducted by Konfidencia Ltd and / or its counterparties;

— In order to process possible claims. Consent is granted for 10 (ten) years and is automatically renewed if you do not revoke it. Consent may be revoked by sending a written notification to Konfidencia Ltd by registered mail, delivered personally to authorized representative of Konfidencia Ltd or sent to the email address

Data Safety

Konfidencia and its affiliates are obligated to carefully store your personal data and take all precautions to protect your personal data from loss, misuse or modification. Konfidencia’s partners and its affiliates who have access to your data use it only to provide you services on behalf of Konfidencia and its affiliates. Konfidencia’s partners have obligations to Konfidencia and its affiliates to maintain the confidentiality of this information as enshrined in the contracts and are not allowed to use the data for any other purpose.

Personal data of users under 18

Konfidencia and its affiliates do not intentionally collect information from users under the age of 14. If necessary, we can specifically ask the child not to send us any personal information. If parents or legal representatives discover that children made any information available to Konfidencia and its affiliates, and consider that the data provided by the child should be destroyed, they should contact us at the address — 191187, Saint-Petersburg, Tchaikovskogo, 5/10, Room 1Н. In this case, we will immediately delete the personal information about the child.

Use of cookies

We use cookies to provide you with more options when using the site. A cookie is a small fragment of data which the website requests from the browser used on your PC or mobile device. Cookies reflect your actions or preferences. Cookies are stored locally on your PC or on a mobile device. The users can delete saved cookie files at their own wish. Cookies do not contain any personal information about you and cannot be used to identify an individual user. By continuing to use the website, you consent to the use of your cookies. Konfidencia does not control and is not responsible for third-party cookies.

Online tracking

This website collects and stores data for marketing and optimization using Yandex.Metrica, Google Analytics. This data can be used to create user profiles under aliases. The website may set cookies. Without the express consent of our users, the data collected using Yandex.Metrica and Google Analitycs technologies are not used to identify the visitors and are not associated with any other personal data of the alias bearer. You can find additional information about tracking on the websites of service providers Yandex.Metrica and Google Analitycs.

Questions about your personal information

The stored data will be erased by Konfidencia and / or its affiliates after the expiration of the storage period established by law or contract, or if Konfidencia and / or its affiliates cancel the storage of any data. You can request the removal of information about you from the database of the Konfidencia and / or its affiliates at any time. You can revoke your consent to the use or processing of your personal data at any time. If you want to revoke your consent removal personal information from the database send a letter by mail to the “Konfidencia” at the address: 191187, St. Petersburg, st. Tchaikovsky, 5/10, Letter A, Room 1H or by email Contact us if you would like to know if we collect your data. We will try to fulfill your wishes as soon as possible.

Personal data processing legislation

All actions with personal data collected on this website are performed in accordance with the Federal Law No. 152-FZ “On Personal Data” dated July 27, 2006.

The purpose of personal data processing

Konfidencia and its affiliates provides dental services and the distribution of dental products of all types, mainly bracket systems, orthodontic instruments, microimplants, adhesives;

Description of stakeholder groups and related data or data categories

Data relating to customers, employees, retirees, employees of third-party companies (subcontractors), leasing personnel, applicants for jobs, inventors who are not employees of companies, or heirs, respectively, suppliers of goods and services, third-party customers, consumers, volunteers participating in consumer tests, visitors to the company's production facilities, investors - as far as necessary to fulfill the goals defined in paragraph 4. Recipients or categories of recipients to whom data may be disclosed Authorities, health insurance funds, employers liability insurance association, third-party contractors, third-party service providers, affiliates and internal units to fulfill the objectives specified in paragraph 4.

Regular data deletion

Data is deleted in the prescribed manner after the specified periods. Data that is not subject to these conditions is deleted if the goals specified in paragraph 4 cease to exist.

Data transfer to other countries

As part of a worldwide workforce information system, personnel data should be available to certain senior officials in other countries. Appropriate data protection agreements must be concluded with the relevant companies in accordance with EU standards.

Using plug-ins for social networks

Our web pages provide the ability to embed modules for social networks Facebook, VKontakte, Twitter, Instagram, Youtube, Odnoklassniki (hereinafter - the "providers"). If you activate the module browser creates a direct connection to the provider's server. The contents of the modules are subsequently transmitted by the provider directly to your browser and displayed on the screen of your device. The module informs the provider which of the pages of our site you have entered. If, while viewing our site, you are logged in to VKontakte, Instagram, Youtube or Twitter under your account, the provider can select the information in accordance with your interests. In order not to connect to the accounts of providers when visiting our site, you need to disconnect from the corresponding account before visiting our web pages.

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